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Building Control Customer Satisfaction Survey
Page 1 of 3
Closes 31 Dec 2025
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Tell Us What You Think
1. Please indicate whether you are an applicant or an agent
Applicant
Agent
2. Please rate the following aspects of the building control service
Excellent
Very good
Good
Average
Poor
Very poor
N/A
Time taken to process your application
Excellent
Very good
Good
Average
Poor
Very poor
N/A
Helpfulness and availability of staff to discuss your application
Excellent
Very good
Good
Average
Poor
Very poor
N/A
Clarity of any letters/guidance received
Excellent
Very good
Good
Average
Poor
Very poor
N/A
Technical expertise shown by our Building Control Officer
Excellent
Very good
Good
Average
Poor
Very poor
N/A
How easy was it to arrange site inspections
Excellent
Very good
Good
Average
Poor
Very poor
N/A
How did you find the ease of contact/availability of the BC Staff
Excellent
Very good
Good
Average
Poor
Very poor
N/A
Telephone calls answered and calls returned
Excellent
Very good
Good
Average
Poor
Very poor
N/A
Your overall opinion of the Service
Excellent
Very good
Good
Average
Poor
Very poor
N/A
3. Please state two ways we could improve the service for you
Suggestion 1
Suggestion 2
4. Do you have any other comments, compliments or suggestions?
Do you have any other comments, compliments or suggestions?
5. About you
Application reference
Your name
Site address
Email address
Continue
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